Privacy Policy

Privacy Policy for love-note.store
Last updated: July 1, 2025

This Privacy Policy describes how Nils Rindlisbacher Factory ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.love-note.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

2. What Personal Information We Collect
We collect information directly from you, automatically via cookies and similar technologies, and from third parties.

Information you provide directly:

• Contact details: name, address, phone number, email

• Order and payment details

• Account information: username, password

• Shopping behavior (e.g., wishlists, cart items)

• Customer service messages

Information collected automatically:

• IP address, device/browser info, usage data

• Interaction data via cookies and pixels

Information from third parties:

• Shopify (our e-commerce provider)

• Payment processors (e.g., Stripe, PayPal)

• Analytics and marketing partners

3. How We Use Your Information
We use your information to:

• Fulfill orders and deliver products

• Provide customer service

• Send transactional and marketing emails

• Prevent fraud and improve security

• Analyze usage and improve performance

4. Cookies
We use cookies to:

• Power the online store (via Shopify)

• Analyze traffic and behavior

• Customize your experience

You can manage cookies in your browser settings. Blocking cookies may impact your experience.

5. Disclosure of Personal Information
We may share your information with:

• Service providers (e.g., payment processors, fulfillment centers)

• Business partners (e.g., Shopify)

• Authorities if required by law

• Affiliates within our corporate group

• In connection with a business transaction

We do not knowingly sell or share personal data of users under 16 years old.

6. User-Generated Content
Content you share publicly (e.g., reviews) is visible to others. Use caution when posting.

7. Third Party Links
We may link to third-party websites. We are not responsible for their privacy practices.

8. Payment Providers
We offer secure payment options through trusted third-party providers including. When you select one of these methods during checkout, your payment information will be shared directly with the respective provider to process the transaction. These providers operate under their own privacy policies, and we encourage you to review them.

We do not store or have access to your full payment details.

9. Children’s Data
We do not knowingly collect data from children. If you are a parent and believe your child shared personal data, please contact us.

10. Security and Retention
We use reasonable safeguards to protect your data but cannot guarantee absolute security. Data retention varies depending on legal and business requirements.

11. Contact Us
For questions or concerns, please contact:

Nils Rindlisbacher Factory
Email: hellolovenote.store@gmail.com
Address: Mehrhaldenstrasse 24, CH-5415, Switzerland

This Privacy Policy is tailored to Shopify and the operations of love-note.store. Regular updates will ensure compliance with privacy regulations.